Returns & Refunds

Returns & Refunds Policy

Opals & Ashes want you to be absolutely delighted with your Memorial Jewellery. However, as each Opals & Ashes product is custom made, we cannot offer a return unless:

a) the product does not match the order, or 
b) the product is faulty

If the product(s) delivered does not match your order please contact us via email – info@opalsandashes.co.uk – outlining the problem and we will arrange the return of the said goods, or simply call Bea on 07931196055. Please remember to indicate your original invoice number and the name your order was placed under.

If the goods have a problem relating to the quality of the product such as a manufacturing fault, then a photograph as well as description of the problem should be emailed through to info@opalsandashes.co.uk for our us to assess.  

A refund will be offered only when an order is cancelled prior to any work being undertaken by Opals & Ashes. If you need to cancel an order you should contact Bea on 07931 196 055 as soon as possible. If an order has been placed by the customer and subsequently produced by Opals & Ashes a refund will not be offered on cancellation as the goods are obviously custom-made using the ashes supplied by the customer.

We’ll always do our very best to ensure that you are happy with your Opals & Ashes Memorial Jewellery. So please do get in touch and talk to us about your concerns.

Circle
Cast in 9ct Yellow Gold. Filled with Lavender Opals blended with ashes.
Circle
Spiral Heart
Cast in 9ct Rose Gold. Filled with Ruby Red Opals blended with ashes.
Spiral Heart Ring
Angel Feather
Cast in Sterling Silver. Filled with Lavender Opals blended with ashes.
Angel Feather
Angel Feather
Cast in Sterling Silver - Hand Engraved
Angel Feather
Memorial Charm
Cast in Sterling Silver. Filled with Pearl White Opals blended with ashes.
Memorial Charm
Wave Pendant
Cast in 9ct Yellow Gold. Filled with Lavender Opals blended with ashes,
Wave Pendant
Half Circle
Cast in Sterling Silver Filled with Pacific Blue Opals blended with ashes.
Half Circle
Hexagon Cufflinks
Cast in Sterling Silver. Filled with Royal Blue Opals blended with ashes.
Hexagon Cufflinks
Decorative Cross
Cast in 9ct Yellow Gold. Filled with Pacific Blue Opals blended with ashes.
Decorative Cross Pendant
Half Circle
Cast in 9ct White Gold. Filled with Black Fire Opals blended with ashes.
Half Circie
Circle
Cast in 9ct White Gold. Filled with Pearl White Opals blended with ashes.
Circle
Spiral Heart Pendant
Cast in Sterling Silver. Filled with Pearl White Opals blended with ashes.
Spiral Heart Pendant
Circle
Cast in Sterling Silver. Filled with Spring Green Opals blended with ashes.
Circle
Spiral Heart Pendant
Cast in 9ct Yellow Gold. Hand engraved.
Spiral Heart Pendant
Dual Spiral
Cast in Sterling Silver. Filled with Black Fire & Ruby Red Opals blended with ashes.
Dual Spiral
Half Circle
Cast in 9ct White Gold. Filled with Pacific Blue Opals blended with ashes.
Half Circle
Rainbow
Cast in 9ct Yellow Gold. Filled with Opals the colour of a rainbow blended with ashes.
Rainbow
Wave Pendant
Cast inSterling silver. Filled with Spring Green Opals blended with ashes,
Wave Pendant
Angel Feather
Cast in Sterling Silver. Filled with Emerald Green Opals blended with ashes.
Angel Feather
Spiral
Cast in 9ct yellow Gold. Filled with Ruby Red Opals blended with ashes.
Spiral
Spiral
Cast in Sterling Silver. Filled with Black Fire Opals blended with ashes.
Spiral
Circle
Cast in Sterling Silver. Filled with Lavender Opals blended with ashes.
Circle
Half Circle
Cast in 9ct Yellow Gold. Filled with Ruby Red Opals blended with ashes.
Half Circle
Spiral Pendant
Cast in 9ct Yellow Gold. Filled with Pacific Blue Opals blended with ashes.
Spiral Pendant
Spiral Heart Pendant
Cast in Sterling Silver. Filled with Pacific Blue Opals blended with ashes.
Spiral Heart Pendant
Dual Spiral
Cast in Sterling Silver. Filled with Pacific Blue & Pearl White Opals blended with ashes.
Dual Spiral
Five Star Pendant
Cast in 9ct Yellow Gold. Filled with Gold Flakes blended with ashes.
Five Star Pendant
Dual Spiral Ring
Cast in Sterling Silver. Filled with Black Fire & Pearl White blended with ashes.
Dual Spiral
Circle
Cast in Sterling Silver. Filled with Pacific Blue Opals blended with ashes.
Circle
Memorial Charm
Cast in Sterling Silver. Filled with Emerald Green Opals blended with ashes.
Memorial Charm
Bespoke - Heaxgon Band with Honey Bee
This piece was cast in two parts in 9ct Yellow Gold. Ashes were blended with Yellow Opals in four of the hexagons. The body of the Bee was filled with Pearl White Opals blended with ashes.
Bespoke
Bespoke - Heart & Feather Bead
This piece was made to fit a Pandora Charm Bracelet. Cast in Sterling Silver. Filled with Pearl White Opals blended with ashes.
Bespoke
Bespoke – Two Colour Inlay with Diamond
Our customer wanted a design that incorporated two colours
set with a diamond from an earring that was a gift from his mother.
We created a tapered ring with two channels, incorporating a
space on the top to set the diamond.
The channels were filled with ashes blended with Ruby Red
and Pearl White Opals and the ring was cast with our customers 9ct Rose Gold.
Creating a truly unique piece.
Bespoke